Refund Policy, Terms of Service and Returns
RETURNS ---- All return requests must be made within 15 days of receipt of the product via email to: returns@CanvasArtPlus.com>. You will receive an email with instructions on how and where to return the product. Please do not send the product to any address other than authorized on the return information sent to you. The return address on the package is a warehouse that can not accept returns.
Our return policy differs so please read the following return scenarios:
Stock Items: All stock items are clearly marked “in stock.” Stock items are eligible for a full refund. Your credit card will be credited within 3 business days of receiving the return. Please note most products are made-to-order and take 2-5 business days to ship.
Made-to-Order Items: We're excited to let you know that unless otherwise indicated our products are made-to-order just for you! This means you can trust that each item is uniquely crafted with care and attention to detail. Plus, if for any reason you're not completely satisfied with your purchase, you can return it for store credit. The best part? You can use the credit towards any item in our store, and there's no expiration date, so you can take your time to choose the perfect item for you. We'll issue your store credit within 3 business days of receiving the returned item.
Other: Custom orders, gift cards, clearance items, replacement items, exchange items, store credit items, and items shipped outside the contiguous 48 states in America are non-returnable and non-refundable.
Product Received Damaged: Due to the nature of our product it is highly unlikely you would receive a damaged item. If you receive a damaged item, we have insured your product and would make a claim with the shipper (UPS or FedEx). Do Not return a damaged product until we receive approval from the shipping company.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. All returns must be made via UPS or FedEx. We recommend that you insure the item in case of damage. Any item received damaged will not be eligible for a return. You are responsible for your own shipping costs for returning your item. Shipping costs are non-refundable.
Frequently Asked Questions (FAQs)
What is a canvas print?
A canvas print is a reproduction of an image or artwork printed on a high-quality canvas fabric. Canvas prints are popular because they have a textured and artistic look that resembles a painting. Canvas prints are also durable and easy to maintain.
What is a stretcher bar frame?
A stretcher bar frame is a wooden frame that is used to mount a canvas print and give it a gallery-like appearance. A stretcher bar frame consists of four pieces of wood that are joined together at the corners. The canvas print is wrapped around the edges of the frame and stapled on the back.
What is the difference between gallery wrap and museum wrap?
Gallery wrap and museum wrap are two types of ways to wrap a canvas print on a stretcher bar frame. Gallery wrap means that the image is wrapped around the edges of the frame and stapled on the back. Museum wrap means that a solid color (usually white or black) is used on the edges instead of the image.
How do I choose the right size of stretcher bar frame for my canvas print?The size of the stretcher bar frame depends on the size of your canvas print and how much of the image you want to wrap around the edges. You can use our online calculator to find the best size for your canvas print. You can also customize your own size if you have specific requirements.
How do I order a canvas print and a stretcher bar frame from Canvas Art Plus?You can order a canvas print and a stretcher bar frame from Canvas Art Plus in a few simple steps. First, upload your photo or choose from our gallery of images. Second, choose the size and shape of your canvas print and select the type of wrap you want. Third, choose the style and size of your stretcher bar frame and add any accessories you need. Fourth, review your order and proceed to checkout. We will print your canvas, assemble your frame, and ship it to you in no time.
How do I hang my framed canvas print on the wall?You can hang your framed canvas print on the wall using different methods depending on the size and weight of your artwork. You can use nails, screws, hooks, wires, brackets, or adhesive strips. You can also use our hanging kit that comes with everything you need to hang your artwork securely and safely.
How do I care for my framed canvas print?You can care for your framed canvas print by following some simple tips. You should avoid direct sunlight, extreme temperatures, and humidity. You should dust your artwork regularly with a soft cloth or a feather duster. You should not use any chemicals or abrasive materials to clean your artwork.
What are some of the best museums and galleries to visit for art lovers?There are many museums and galleries around the world that showcase amazing artworks from different genres and periods. Some of the most famous ones are: The Louvre in Paris,France: The largest and most visited art museum in the world, home to iconic artworks such as the Mona Lisa, the Venus de Milo, and the Winged Victory of Samothrace. he Metropolitan Museum of Art in New York City, USA: The largest art museum in North America, featuring over two million artworks from various cultures and eras, such as ancient Egypt, Greece, Rome, China, Japan, Europe, America, Africa, and more.
- The Vatican Museums in Vatican City: A complex of museums and galleries that display the vast collection of art and artifacts owned by the Pope and the Catholic Church, including the Sistine Chapel, the Raphael Rooms, and the Pinacoteca.
- The Uffizi Gallery in Florence, Italy: One of the oldest and most renowned art museums in Europe, housing some of the finest masterpieces of Renaissance art, such as Botticelli's The Birth of Venus, Leonardo da Vinci's Annunciation, Michelangelo's Doni Tondo, and more.
- The National Gallery in London, UK: One of the most visited art museums in the world, containing over 2,300 paintings from various schools and periods, such as Van Gogh's Sunflowers, Monet's Water Lilies, Turner's The Fighting Temeraire, and more.